Post Creation
Last updated
Was this helpful?
Last updated
Was this helpful?
The Admin Console provides a powerful interface for creating and managing posts across your communities. This guide explains how to create posts effectively using various available features.
Navigate to the Posts section in the left sidebar menu
Click the "+ create post" button to create a new post
Choose the destination for your post using the "Share to" dropdown
Available options:
Community feed: Share to a specific community
User feed: Share to a specific user
Other feed types may be available based on your configuration such as Content feed.
Select who the post will be authored by:
Myself (admin user account)
Brand (official brand account with verification mark)
Brand posts feature an 'official' icon (✓) when using UIKit
Must be set up by Super Admins through Settings > Brand Settings
Enter your post content in the main text field
Mention users by typing '@' followed by their username
A user list popup will appear for easy selection
You can mention up to 30 users in one post
Upload up to 10 media files per post and a single type only
Supported media types:
Images
Videos
Files
Select "Community feed" from "Share to" dropdown
Choose the target community
Write your post content
Add any media if desired
Click "Post" to publish
Select "Community feed" from "Share to" dropdown
Choose the target community
Select "Brand" from the "Post as" dropdown
Write your post content
Add any media if desired
Click "Post" to publish
Post will appear with official brand verification
Media Upload
Ensure media files meet the guidelines before uploading
Consider load times when uploading multiple media files
Verify all media appears correctly before posting
Mentioning Users
Use mentions strategically to notify relevant users
Avoid over-mentioning to prevent notification spam
Verify mentioned usernames before posting
Brand Posting
Use brand posting for official announcements and communications
Maintain consistent voice and tone when posting as brand
Clearly distinguish between personal admin posts and brand posts
If you encounter issues while creating posts:
Verify your admin permissions
Check media file sizes and formats
Ensure brand posting is properly configured in Settings > Brand Settings
Contact support if issues persist