Post

The social UI supports rich and interactive post creation and engagement features that enhance user expression and interaction.

Post Types Supported:

• Text Posts: Users can share text-based content, with or without attachments.

• Rich Media Posts: Users can enhance their posts by attaching images and/or videos.

• Poll Posts: Users can create polls to gather opinions, allowing other users to vote and view results in real time.

Post Engagement Features:

• Reactions: Users can express their sentiments by reacting to a post using a predefined set of emojis.

• Comments: Users can engage in conversations by adding comments to posts.

Mentions in Posts and Comments:

Users can @mention other users within both posts and comments. Mentions are rendered with a highlighted visual style to make them stand out in the content. This makes interactions more direct, increases visibility, and supports better community engagement by bringing individuals into conversations.

Link Preview:

When a post includes a URL, the system automatically generates a link preview by extracting metadata from the target webpage. This provides users with a quick glance at the linked content, including the title, description, and thumbnail (if available).

Brand User:

To support more authentic and professional community interactions, our platform introduces a specialized Brand User feature. This allows designated users—typically admins—to create posts and comments as the brand, rather than as individuals.

Accessibility: Descriptive Alt Text

To support our commitment to inclusive and accessible communities, Social+ UIKit now lets content creators and administrators add descriptive alt text to every image during post creation—both within the in-app UI and the admin console. This enhancement aligns with the WCAG 2.1 “Non-text content” success criterion, which mandates text alternatives for images, and follows best practices by keeping alt descriptions concise (ideally under 125 characters) to ensure smooth screen-reader playback. Moreover, because alt text is indexed by search engines, this feature not only enhances inclusivity but also boosts SEO and helps North American customers meet critical accessibility regulations.