Push Notifications

Feature Explanation

Network Level Push Notification Settings

The first step in using push notifications is to enable network-level push notifications settings. Please follow the steps below to achieve this.

*Only 'Super Administrator' and 'Administrator' have the ability to disable or enable this feature.

Step 1:

• In the Console page, navigate to Settings > Push Notifications

• Turn ON the Network Notification Settings toggle button.

Important Note : When the network level settings' toggle is turned off, all chat and social notification events will be turned off immediately.

Step 2:

Double-check that all events, such as Chat, Post, and Comments, are correctly enabled. After the network-level settings are turned ON, the notification events can be adjusted individually.

Important Note: Before using this function, make sure you've already set up your push notification certificate.

• View how to set up an iOS push notification certificate here
• View how to set up an Android push notification certificate here

Chat events

Post and comment events

Story events