Post Viewing and Management
The Posts & Comments page allows you to organize, monitor, and manage all posts and comments across your communities. This interface provides comprehensive tools for post moderation and oversight.
Accessing Post Management
Navigate to "Posts & Comment" in the left sidebar menu
The post & Comment management page will display with filtering options and post status tabs
This page will show the posts attached to a given context. A context can be: an external content, a community or a user. For communities and users, it will be mandatory to input the respective ID. For example:
To see all the external contents of an admin's network, simply choose "Content" from the filter bar.
To see all the posts of a community's feed, choose "Community" and input the chosen community's ID or name.
To see all the posts of a user's feed, choose "User" and input the chosen user's ID or display name.
To see the post of a specific post's ID choose "Post" and input the chosen user's ID.
There are options to filter posts and reveal only ones that are flagged, as well as deleting a post if admin's deem it to be necessary.
Post Status Types
Posts can be filtered by their current status:
Posted: Currently live and visible posts
Scheduled: Posts scheduled for future publication
Requires approval: Posts pending moderator approval
Global featured: Posts featured across the entire platform
Community featured: Posts featured within specific communities
Pinned: Posts pinned to a specific community's collection
Deleted: Removed posts
Filtering and Viewing Posts
Basic Filters
Feed Type: Select "Community feed" or other available feed types
Community: Enter community ID or name to filter posts from specific communities
Post Range: Use "Show all posts" dropdown to filter by date or other criteria
Post Information Display
You'll be able to see different types of detail for each post, depending on the post type. Each post shows:
Author name and profile picture
Community name (e.g., "Paris")
Posting timestamp
Post content and media
Engagement metrics:
Number of reactions (e.g., "2 reactions")
Comment count (e.g., "4" comments)
Last activity timestamp
For poll posts, you'll also be able to see:
Vote type (Single or Multiple Selection)
Poll options are sorted by vote popularity (from highest to lowest votes). Each option shows a breakdown of the vote percentage as well as the number of users who voted for each option
Total vote count for the entire poll
Poll end date & time for active and completed polls
Community Context
From the Community Management view, you can see:
Total number of posts per community
Member count
Pending posts count
Flagged posts and comments
Last activity timestamp
Community type (Public/Private)
Post Management Actions
Viewing Posts
Select desired filters to locate specific posts
View post details directly in the management interface
Click "View comments" to see associated comments
Monitoring Content
Track important metrics:
Post engagement levels
Community activity
Content that requires moderation
Flagged content
Post Status Management
Administrators can:
Approve pending posts
Feature posts globally or within communities
Pin posts to a specific community's collection
Remove inappropriate content
Manage scheduled posts
For Poll posts, administrators can end active polls early before the scheduled end time. To end a poll early:
Click the menu (⋮) on the poll post
Select "Close poll early"
When a poll is closed, users can no longer vote.
Best Practices
Regular Monitoring
Check pending posts regularly
Review flagged content promptly
Monitor engagement metrics for community health
Content Organization
Use appropriate filters to efficiently manage large post volumes
Maintain consistent featuring and pinning policies
Regular cleanup of outdated pinned or featured content
Community Management
Monitor post distribution across communities
Track engagement patterns
Address community-specific concerns promptly
Respect user poll durations to maintain community trust. Only close poll early if the content violates community guidelines.
Last updated
Was this helpful?