Unread Count

For iOS and Android SDK version 6.26.0 and above and TS SDK version 6.18.0 and above, please refer to this migration guideline to access the latest unread count feature - SDK v6.26.0 Unread Count Migration Guide.

The unread count feature in chat channels allows you to keep track of new messages and stay up-to-date with ongoing conversations. By providing a simple indicator of unread messages, users can quickly prioritize which channels require their attention. This topic provides instructions for managing unread messages in a chat channel.

we only support unread count on community, conversation, and broadcast channels. We do not support this feature in live channels. Mention unread in channels aren't supported as well.